Business

Emergence & Diversity

Quartz has an interesting article about how John H Holland's Emergence in computer science theory could be applied to understanding and managing diversity in the workplace. Emergence investigates how the whole can be different from the sum of its parts, or how an entity can have behaviours that its parts do not have on their own.

The Problems With Software Hiring

Nikita Prokopov has a superb blog post about how a lot of tech companies approach the hiring of software engineers incorrectly. He pulls no punches in describing how impractical it is to write code on a whiteboard, not being able to run and test interview code, the irrelevance of puzzles and the missed opportunities when not customising interviews to the interviewee. I could not agree more with everything in this post!

Amazon Marketplace Cut-Throat Sellers

This is a fascinating long read by The Verge about the cut-throat goings on between super-competitive Amazon Marketplace sellers. A sub-industry has formed of "Amazon Lawyors" that help sellers recover from attacks by other sellers. Sellers have learnt to use new rules and terms against each other whenever Amazon introduces new legislation to their marketplace. When the hoverboards started exploding, Amazon cracked down on flammable products.

Reactance

Coglode are back with another great behavioural pattern called Reactance. This is the scenario where controlling people's sense of freedom can trigger an angry motivation to regain it. An example in commerce is an online shop to uses too many scarcity game dynamics to scare the user into purchasing because there are only "2 seats left at this price" and the "offer ends in 2 minutes 12 seconds". Reactance occurs when the user is so put off by this that they decline to purchase anything out of spite.

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